About Direct Wellness

More good years, not just more years.

Most of medicine is built to help you live longer. We started Direct Wellness to help you feel good for more of those years.

Where we come from

Our team comes from senior care. We have worked with older adults and the families who care for them, and we saw the same thing again and again. People were living longer, but too many of those extra years were spent tired, in pain, or unable to do the things they love.

Direct Wellness grew out of wanting to change that earlier, while there is still time to.

Healthspan, not just lifespan

Lifespan is how long you live. Healthspan is how many of those years you feel strong, clear, and like yourself. We think the second number matters most, and the best time to pay attention to it is before something goes wrong.

So our care starts with how you feel today: your weight, energy, sleep, hormones, and sex life. The things that quietly wear people down in their 30s, 40s, and 50s.

What that looks like here

A real clinician

Licensed clinicians at Arora Health review every intake and decide what is safe for you.

Honest prices

$0 unless prescribed, the same price at every dose, and you can cancel anytime.

People who pick up

Three check-in calls in your first month, and a care team that answers every day.

The Direct Wellness Promise

Here is what we promise, in plain words.

Before you buy

  • Licensed clinicians at Arora Health review every intake.A real medical practice looks at your health history before anything is prescribed.
  • Compounded medicines come from state-licensed 503A pharmacies.Made for you by name, on a prescription from your clinician.
  • $0 unless prescribed.If your clinician decides a treatment is not right for you, you pay nothing.
  • Same price at every dose.Your price does not go up when your dose does.

In your first month

  • Win your first month back.Go to your three check-in calls and take your medicine as prescribed. What you paid for your first month becomes credit toward your next phase.Credit terms
  • Three check-in calls.Around day 3, day 14 and day 28. We help with your first dose, ask how it is going, and pass any medical question to your clinician.
  • Free shipping in a plain box.No brand name and no drug name on the outside.

Every month after

  • You set the pace with your clinician.Your dose changes only when you and your clinician agree it is right.
  • Real people answer, 7 AM to 10 PM Central, every day.Call (626) 761-0021.
  • Free labs come with any 3-, 6- or 12-month plan.For weight care on a plan of 3 months or longer, a lab panel at month 2 at no extra cost, so you and your clinician can see what is changing. Month-to-month plans do not include free labs.
  • Cancel anytime.Cancel before your next renewal in your patient portal or by email. It is never harder to cancel than to sign up.

Who does what

Medical care is provided by independent licensed clinicians affiliated with Arora Health & Aesthetics, LLC. They make every prescribing decision. Prescriptions are prepared and shipped by independent state-licensed pharmacies. Direct Wellness runs the brand, the website, support, and billing.

Direct Wellness Inc is a California corporation. Its principal office is 135 E Olive Ave, #511, Burbank, CA 91502.

Our operating principles

Say who does what

Name the platform, clinical entity, clinicians, and pharmacy.

Explain before charging

Show fees, renewal, cancellation, and ineligible patient terms first.

Keep claims narrow

Use reliable evidence and avoid promised or guaranteed outcomes.